Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Siam Surgery


Phones are busy

The phones are busy, but appointments are available when you do get through. Even if its just a phone call, they will then invite you in if they need to see you. I tend to see the same two members of staff most of the time which means I don't have to repeat my history each time and is much better. Staff are also very supportive.