Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Siam Surgery


Staff very good

There have been no problems getting an appointment today even though I've lost my voice I still managed to get across what was needed and have been given an appointment. The staff here are very good, the only thing that could change is the phone line, it would be good if it gave a rough waiting time of the queue.