Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Siam Surgery


Excellent

Easy to get appointments and staff are friendly and understanding. The process to get appointments works well and its a nice environment with good parking. I feel that staff actually care and I've not felt that at other surgeries. Econsult works well too for ongoing issues and is a good option to have.