Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Siam Surgery


Always outstanding

All gp’s/nursing staff/receptionist staff, at this surgery are amazing, so patient, so very helpful in every way, nothing is too much trouble. I understand, as I have heard for myself, that there are patients that moan and complain but they should learn to be more tolerant, as the staff do everything within their power to accommodate every patient wherever possible.