Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Siam Surgery


es - good

Reception staff can be a little impatient with you. I don't always feel I'm listened to by my GP. At my last appointment I wanted to raise a second issue but wasn't allowed to raise it and was told I needed another appointment. Explanations can be too brief and not enough information provided. They tend to look at the screen rather than me as the patient