Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Siam Surgery


Generally good but sometime need more explanations.

The majority of the time it's good. On a few occasions it's not been so good, normally due to a lack of explanation. Waiting times vary at times but not unexpected. It would be nice if staff could explain things fully to ensure that I understand what is happening and what the next steps are.