Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Siam Surgery


Don't feel valued or listened to

Been given wrong information about what has been wrong and feel very fobbed off. Took a personal call in my appointment and then prescribed a medication that was contradicted. Don't feel listened to at all or supported in any way. It's been months with no answers, were told that he had a condition only for the next blood test results to contradict with no explanation. Don't feel they listen at all and they hardly spend anytime with you.