Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Siam Surgery


Doctor has been very good

The doctor has been very good and due to the difficulties we experience they have agreed that information can about the need for the appointment can be given to the doctor before the appointment to help understand the issues that need to be discussed. The have been very accomodating and helpful and this system has been a real benefit. The receptionists have been very accomodating too and will always try to fit you in when you need an appointment.