Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Siam Surgery


Would like more understanding

I would like more understanding around when I ring up on behalf of my husband and ask to be put through to speak with the doctor, me and my husband do not understand why this is not understood by staff particularly as my husband has given consent for me to speak on his behalf, the front desk staff do not allow me to be put through.