Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Siam Surgery


Works well

I have an additional problem and staff are very accommodating and friendly especially the nurse practitioner I see most. They make me feel comfortable and relaxed no matter the issue you are discussing and look at you very holistically, so I'm very happy. Even when I have experienced a problem with medications the staff have handled it quickly and really well. It would be great if a tea or coffee machine was available at the centre.