Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Sole Bay Health Centre Surgery


Just full of compliments

I am full of compliments for this service, as for all the time I have been here I cannot recall having any issues with anything. The team are very professional and kind. Even when appointments run late, which inevitably happens, they apologise and never make you feel that you have to hurry up. It can be difficult to hear them calling you from afar, but they do continue to walk forward until you do, which for me is pretty close.