Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Sole Bay Health Centre Surgery


Treat me well

They treat me well and my GP goes out of his way to help me. They have had other services at my house quickly when I had a bad asthma attack. Today my GP has already sorted out an appointment for me to go to the hospital (James Paget) to the Eye Clinic for this afternoon. I just need to work out how I am going to get there as transport from here is difficult through to the hospital