• Home
  • About Us
    • Meet the Team
  • News & Events
    • Events
  • Page Builder
  • Category Boxes Page
  • Tabbed page
  • Useful links
  • Contact
  • Home
  • About Us
    • Meet the Team
  • News & Events
    • Events
  • Page Builder
  • Category Boxes Page
  • Tabbed page
  • Useful links
  • Contact

Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Your response is being submitted, please wait...

Original feedback for

Southgate Ward



Don't even act with compassion or care

Had a mental breakdown and was placed on the ward, went in with no experience of the mental healthcare system and was failed. My mental state got worse and I was given far too much freedom, as a vulnerable and suicidal woman my needs were not adequately met. I was offered no therapy, no coping mechanisms, no counselling. They discharged me in tears to the point where I was told "come have something to eat." rather than asked if I was ok. If I could go back in time I would avoid even asking to go there. The only positives that came out of my time on the ward were meeting (name removed) daughter (who was amazingly supportive, caring and talented), the purchasing of metal detectors for safety and security and the fact that they're now ensuring proper care plans are in place when they discharge a patient due to the fact I attempted suicide the day after being discharged.

Website and Digital Marketing by White Bear
  • Privacy Policy
  • Terms & Conditions
  • Sitemap
  • Call Us 0800 ### ####