Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Specsavers, Ipswich


Very good at what they do

I was seen by Specsavers optician at Ipswich and as a result I was referred for an emergency appointment by Specsavers to the Eye clinic at the Ipswich hospital, it was confirmed that I had a condition called Occular migraine. It was Easter Saturday and there were only 3 people on duty at the eye department at the hospital it was like a ghost town but at least I was seen.