Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Specsavers, Ipswich


Saved my son's eyesight

Son had his eye test and was urgently referred to the eye clinic, where he was diagnosed with idiopathic intercranual hypertension (IIH). If he hadn't gone for his eye test he would have gone blind. Can't thank the lady at Specsavers enough.