Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

St Elizabeth Hospice


Very little support

I have been left very disappointed by the hospice and community hospice nurses (previously Macmillan nurses) for my mother who was dying at home. During my mum's final weeks and days there was no contact from the hospice teams unless I contacted them for advice. Even when they discovered that mum's final days were long and lingering no one called to see if we (my sister and I) were coping. I had to ring and ask for some emotional support.