Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

St Elizabeth Hospice


Like a hug around the whole family

I have had times of respite care at the hospice and also symptom control, and daycare. The kindness and care has been truly fantastic, not just to me, but my family too. The hospice has a really lovely atmosphere, and yes at times there can be sadness, there are also happy times too, staff do all they can to help, and also the many wonderful volunteers xx