Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stanton Surgery


Long wait for a nurse appointment

When I called up the surgery to book an appointment with a nurse the booking process was fine but I've had to wait quite a while for the appointment but I don't come much so its not a big problem. The staff you see are good, the only thing I don't really like is that the toilet is straight off the waiting area which isn't very nice.