Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stanton Surgery


Building improvements are good

The improvements made to the reception area are good, the only issue is that although the front door is automatic the one through to where the doctors are isn't and it's difficult to manage. I've had to wait 10 days to speak to a specific GP but have spoken to them and been seen this morning. The doctor has got the ball rolling and is looking in to the issues I'm having and she was a really lovely doctor, very understanding and supportive.