Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stanton Surgery


Difficult in the past

I found it very difficult around Christmas time to get an appointment and was told that they weren't doing face to face appointments which was frustrating. I called 111 they said to call the surgery but I couldn't get a face to face appointment. Considering everything I'm hoping that it will get easier from now on.