Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stanton Surgery


Staff sound like they have smiles

I'm happy to be at the surgery, they are very good at what they do and staff are helpful, friendly and accommodating, they sound like they've got smiles on their faces when you talk to them on the phone. the text reminders are great to have for appointments. The surgery is always clean and tidy, would be great if the parking could be increased.