Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stanton Surgery


Very good

Response to appointment requests is good but I would like some GPs to listen to patients rather than jumping to conclusions when on the phone. Some medications haven't been available at times but its not every month. By having to talk to a GP on the phone before coming in to the surgery it does slow the process down though.