Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stanton Surgery


Long term conditions well supported

I'm happy that I will get an appointment and when calling the surgery I've not had to wait long which is good. The phone consultations cover the issues well and they're not rushed and have lead to in person appointments too. The staff are very helpful and I feel well supported with my long term condition. I phone through for prescriptions but have to leave a message. It has improved since last year and I think there are new staff.