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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stanton Surgery



Nurses are lovely

It's a good surgery. I've arranged an appointment for 3 weeks time for something non urgent, it is a bit of a wait but fine. For todays issue which needed addressing I called and was able to get an appointment the same day. I find the surgery is always good and the nurses are lovely, give confidence and the service is always great. I was on the waiting list for a contraceptive implant which took months then when I was in the carpark for the appointment I received a call to say they'd run out during the clinic and had to wait until the next clinic. In total it took 4 months to get it fitted.

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