Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Stanton Surgery


Medication not ready

I've received text messages saying that medication is ready to collect but when I arrive the medication is not prepared and ready to take, so I've had to wait while they do it there and then. There have also been issues getting some of the medications I need but this seems to be imrpoving now. The nurse appointmetns have been fine to get but with doctors I've still had the call backs which seem to be the preferred option. It can be difficult to describe what the issues are over the phone. Staff though are good and explain things well.