Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Stanton Surgery


Have struggled

I have struggled to get an appointment for a 2 year old. By the time I got through I was told there were no appointments available and to call back the next morning. I then spoke to reception and we have now been seen. In the past we've seen 4 different doctors for our daughter and they all said the issue was something different. In the end I identified what the problem was and they arranged for the right medication which did work. I just feel that we weren't well listened to with this issue when normally staff are nice and helpful.