Well below standard expected
A diagnosis of Type 2 Diabetes sent to this surgery by an outside clinic was not followed up. I did not know this until I had changed to another surgery because of ongoing issues with the dispensary and inability to obtain doctor's appointments to resolve fluid retention caused by BP medication. This surgery seems to have an ongoing issues with retaining staff resulting in new staff unfamiliar with this operation making basic mistakes to the detriment of patients. These are then fobbed off with weak excuses.