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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stanton Surgery



Often a delay in getting cerain meds

I find that there is often a delay in getting certain medications, they say that they find it hard to get hold of some medications. Pre pandemic medications used to be accessed in Hopton but residents now have to get to Stanton and its not easy for some. There is a pharmacy delivery man and a van which Im sure is helpful to some.I find that it is not as personal as it used to be when it was in Hopton. But saying that there are a few improvements and the staff are helpful.

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