Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stanton Surgery


This is invaluable.

We can always get an appointment when my daughter is feeling poorly and getting worse. This is invaluable as we have been struggling to get her proper support from mental health services for the last five years. The mental health services in West Suffolk are dis-organised and very poor.