Always find an appointment
It isn't usual to be seen on time but they always find an appointment if any of my children are unwell. They create and appointment for them and that impacts so I don't mind waiting a few minutes to go in. In fact, this is the best surgery we have ever been at for getting appointments, often on the day. Even routine appointments are within a week. I would also say that nurses are always great with my children at injection times-they explain well and have stickers which go down well!