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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stow Lodge Centre



Felt no progression for myself.

Did the 6 weeks exercises, had an appointment and then another but there was no progress. It was all based on my weight, even though I was on medication that made it very difficult to lose weight. It was very criteria based and I felt that he wasn't listening to what I was saying. There was very little advice and support given. Even when patients were trying but struggling to do the group exercises there was little acknowledgement or encouragement.

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