Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stowhealth


Excellent surgery - but the website not so

The surgery, staff and most facilities are beyond reproach. Unfortunately, perhaps due to the long standing NHS cuts, some useful services have ended. Unfortunately the website has been changed and no longer gives access to one's health records (unless I am mistaken). It should be possible to register a request even if the surgery is closed until Monday.