Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stowhealth


Kind staff

I booked my appointment months ago but have turned up today and there's no record of the appointment but staff have arranged for me to be seen and sorted it all out which is great. Ask My GP works well for general appointments and staff are kind and happy. It generally works well as you get to see the most appropriate person for the problem.