Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stowhealth


Only 3 disabled bays available

The car park is always very busy and there are only three disabled parking bays which makes things very difficult. Staff are very good, polite and listen to what you are saying and reception staff always handle appointment requests well. I haven't seen a GP in years but do see the nurses regularly, there's a few of them so never sure who it will be but they all treat issues well. Considering the situation they are doing well but in the past I haven't felt listened to so well but now its good but I would prefer better continuity.