Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stowhealth


Unhappy with the system in place

I find that it is very difficult to see a doctor and it feels detached. Not seeing the doctor is a concern and theres little follow up. The phone consultations have worked ok but there has been limited signposting to get support. I feel that when I was told I was taking too much Ibuprofen there was no follow up or discussion about how I should manage the pain or take instead.