Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stowhealth


Ask My GP works ok

Ask My GP works ok but I've had to wait until the following morning to get a response over the phone. I have also asked for an email response but been called and when I've asked for a call they email. I would prefer to be able to see the same GP more easily and they have missed that my consultant had changed my medication, a nurse picked it up 6 months later. The staff are good people and are kind and are doing their best.