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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stowhealth



Blood appointments fiasco

Clinicians asking patients to arrange blood tests then getting told by receptionists no blood test appointments for 2/3 weeks. Reason being people aren't turning up for appointments, told by reception 6-8 blood test appts per day are no shows. So why Stowhealth knowing this haven't adopted a number system. You arrive during set phlebotomy clinic time take a number and sit and wait.

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