Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stowhealth


Triage System

Phoned yesterday, spoke to a receptionist who said my doctor wasn't in, and that he could phone back tomorrow (today) or I could speak to a different doctor. I choose to speak to my doctor who phoned me today, he asked me in depth questions and then told me to book a repeat blood test, he also prescribed me some medication to trial for a month and explained why he was prescribing me the medication and asked me if it was alright to do so.