Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stowhealth


Blood test results

Getting an appointment for a blood test is easy, its the waiting to get the results, I have my 3rd blood test last week, and every time so far I have had to call back to get the results, I don't mind doing this but it would be nice if they sent a letter and a text or a quick phone call once they have the results, if there is nothing to worry about. Just having to call reception to then wait for the doctor to call you back which could be a day or two later depending whether or not you want to speak to your doctor is just so long winded, other than that the staff are always nice and polite.