Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stowhealth


Poor advice.

My son needs to see the physio so we saw the doctor who said we could self refer but when I tried I was told because he was under 16 that the doctor would need to refer him. This has delayed things further and another appointment is needed. Generally, the doctors are quite good. Due to a specific condition I felt that is important to have continuity of care and we do see the same doctor most of the time.