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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stowhealth



Doctors don't always take concerns seriously

As a parent when you raise issues some doctors don't take your concerns seriously and on one occasion after seeing a doctor we had to go to hospital later in the day. Waiting times have been long at times. I've waited over an hour for an appointment in the past which when you have children is quite difficult.

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