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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stowhealth



Getting to see own dr is difficult

Getting to see your own doctor is difficult I don't know when I last saw mine. I feel I am missing a little bit of continuity. I only try to get an appointment if I really need one but I don't particularly like the triage system which seems to make it a little more difficult to actually get an appointment. You don't get to speak to your own doctor so they don't know your history. If I need to make an appointment for my husband because he is at work I can't because they have to speak to him before offering an appointment.

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