Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stowhealth


excellent

You never get to see your own doctor. If I had a longterm condition this might be an issue as you would need to explain conditions from the beginning. Handover of patient details is not always great. My daughter had a sickness and diarrhoea problem so we went to the pharmacy for diorolyte but were told she should take immodium. She took this but when we saw our doctor they said she shouldn't have taken it.