Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stowhealth


difficulty in getting appointment

I called the surgery for an appointment as I was concerned about chest pains but I was told there were no appointments available. I called back and was given an appointment in a few days. On the whole the surgery is good. since returning to the area the treatment for my ongoing condition has differed from where I was but I'mnot sure why. It is not necessarily wrong but just different