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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Stowhealth


Delay in treatment of 3 days

Resident in care home tested for uti. Sample was sent to Stowhealth. We were contacted by GP to say she needed antibiotics. We went to collect prescription and were told it had been sent to Boots MDS. Rang Boots - they hadn't received prescription. GP insisted it had been done. Rang boots on Saturday. They still hadn't received it. Rang Stowhealth 4 days later and they had found it at the dispensary "in a bag". Patient denied antibiotics for 3 days