Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stowhealth


Don't like the triage system

I don't particularly like the triage system as I find it difficult waiting for them to call back but it is a good surgery. They are quite strict about only discussing one issue per appointment. The one time I did try was told I couldn't. I found the surgery very supportive when my husband was unwell and they happily did house calls.