Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stowhealth


Good surgery, no problem getting appointments

The surgery is good. The triage system used allows you to speak to a doctor and only have an appointment if necessary. I've never had to wait more than an hour for a call back and generally its with in about 20 minutes. I have just been told my GP is reducing his list which is a shame but I've already seen the GP I've been allocated and I was happy with the appointment.