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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stowhealth



Toenail has re-grown

Podiatrist. I had my toenail removed but the toenail has re-grown. I've tried to contact them but there's only an answerphone. The staff were good but I've now gone private and have been told the wrong technique was used and resulted in the re-growth. I now don't have faith that the NHS service will be able to treat me and I will need to go private.

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