Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stowhealth


Dr didn't prescribe the right amount of medication.

Doctor has declined to prescribe medication for resident. I have phoned to Stow health to speak regarding resident patches as we don't have enough to finish this month's cycle. The doctor returned my phone call and said that prescription has been done. I said yes for next month's cycle and we need to finish this month's cycle and don't have enough. Doctor said we should speak to Boots. it's your business how you deal with Boots. I tried to explain that doctors hadn't prescribed enough for this month and we can't take from next month yet. Dr. didn't want to listen and declined to prescribe.