Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Stowhealth


Poor. GP didn't wait for answers and was dismissive

My appointment was on time. The GP kept asking me questions and not allowing me to answer the questions. My support worker tried to answer on my behalf due to GP not allowing me to, but the GP continued to override explanations. I felt I wasn't being heard and easily dismissed and felt the same for my support worker. GP needs to listen to what is being told, allow more time for patient to answer and not to dismiss concerns. More training required with supporting individuals with learning difficulties